IT people have to deal with manual work for internal business processes and identity-centric tasks are complex. Okta took it upon itself to create a workflow for programming that is flexible, improves scalability and reduces operational costs.

Mario Moreno

IAM Engineer

November 1st, 2021

What you achieve with Okta Workflows is to make it easier for organizations to manage processes, whether it’s user provisioning, back-end client data alignment and lightweight security. You have Okta Workflows Lifecycle Management, an intuitive and customizable solution that is able to automate complex identity-centric processes without using huge code.   

Okta’s lifecycle management workflows deepen the power of identity within an organization by seamlessly automating the most complicated identity processes, such as onboarding, deactivation, username creation and application-specific actions. automation still maintains tight access controls that provide high levels of security and visibility without the time or cost of custom code.  

You have identity process automation at scale without writing code, using if-this-that-that logic, on par with a library of Okta connectors and the ability to connect to any publicly available API so anyone can innovate with Okta.   

What can you do with Okta Workflows?

Enable anyone to automate and innovate

Automate identity-based processes and drive innovative user experiences with a low-code or no-code interface and a flexible platform.

Improve and simplify extensibility

You will be able to automate any identity-related process with if-this-then-that logic by connecting to any api and chaining actions through different APIs.

Offer operational sustainability and security

You will be able to eliminate manual processes and utility scripts that become tedious, resource consuming and error prone.

Use cases

  • Employee, customer or partner lifecycle: manage entire group memberships during onboarding or moves  
  • Security: take action in case of inactivity or suspicious activity  
  • Governance: automate changes in user access such as temporary access or workspace sharing  
  • Security/user experience: delay MFA requirement during user onboarding  
  • Communications and alerts: send ad hoc or scheduled notifications through preferred communication platform  

Advantages of using workflows

Customizable controls

Custom workflows can be created through connectors to deep workflow applications. Administrators can automate multiple actions across multiple applications and gain improved control over the timing of actions.  

Intuitive interface

An intuitive drag-and-drop interface, integrations with the most popular cloud applications, and using decision logic to make automating processes simple and intuitive rather than complex

Lower costs, improved security and scalability

  •     Having a no-code approach means administrators can create custom logic for business processes so it allows them to focus on strategic initiatives.   
  •     It reduces total cost of ownership in two ways as it helps eliminate technical debt by replacing one-off code and scripts with a reliable alternative. On the other hand, it eliminates hours of unnecessary manual labor and increases administrator productivity.  
  •     Instead of coding and maintaining your own connectors, you have a large catalog of application connectors to create workflows and simplify maintenance. With Okta’s long-standing focus on expanding its ecosystem, connectors will be on the rise.   



[1] No code necessary: Automate identity tasks with okta lifecuycle management workflows. Kwon, G. 2020

[2] Okta Workflows. Okta inc. 2021

[3] Introducing: workflows for any identity use case. Jolly, D. 2021.